Privacy Policy

Effective Date: 1^st January 2026

Springfield Smiles and Implants (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.springfieldsmilesandimplants.com or interact with us through online forms, phone, email, or SMS communications.

By using our website or services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

A. Personal Information

We may collect personal information that you voluntarily provide, including but not limited to:

• Name
• Email address
• Phone number
• Mailing address
• Date of birth
• Appointment and inquiry details

B. Health Information

When applicable, we may collect health-related information necessary to provide dental and healthcare services, in compliance with applicable laws, including HIPAA.

C. Automatically Collected Information

We may collect information automatically when you use our website, including:

• IP address
• Browser type and device information
• Pages visited and time spent on the site
• Referral URLs

This data is collected using cookies, pixels, and similar tracking technologies.

2. How We Use Your Information

We use your information to:

• Respond to inquiries and appointment requests
• Provide dental and healthcare services
• Send appointment confirmations, reminders, and customer care communications
• Improve our website and services
• Comply with legal and regulatory obligations

If you have provided consent, we may use your phone number to send service-related and customer care SMS messages.

3. SMS Communications & Consent

By providing your phone number and opting in, you consent to receive SMS messages and calls from Springfield Smiles and Implants related to:

• Appointment reminders
• Patient communications
• Customer care and service updates

Message and calls frequency may vary. Message, call and data rates may apply. You may opt out at any time by replying STOP. For assistance, reply HELP.

4. How We Share Your Information

We do not sell your personal information.

We may share your information only as necessary to operate our practice and deliver services, including:

• With healthcare providers involved in your care
• With service providers who assist with website hosting, communications, analytics, and operations
• When required by law or legal process

SMS-Specific Data Sharing Disclosure

We will not share or sell your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign.

We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and other vendors who assist us in the delivery of text messages.

All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Your Privacy Rights

You have the right to:

• Request access to your personal information
• Request correction or deletion of your information
• Withdraw consent for communications at any time

To exercise these rights, please contact us using the information provided below.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance website functionality and user experience. You may control cookie settings through your browser preferences. Disabling cookies may affect website performance.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet is 100% secure.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

10. Contact Us

If you have questions about this Privacy Policy, contact:

Springfield Smiles and Implants
Website: https://www.springfieldsmilesandimplants.com
Phone: Effective Date: 1^st January 2026

Springfield Smiles and Implants (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.springfieldsmilesandimplants.com or interact with us through online forms, phone, email, or SMS communications.

By using our website or services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

A. Personal Information

We may collect personal information that you voluntarily provide, including but not limited to:

• Name
• Email address
• Phone number
• Mailing address
• Date of birth
• Appointment and inquiry details

B. Health Information

When applicable, we may collect health-related information necessary to provide dental and healthcare services, in compliance with applicable laws, including HIPAA.

C. Automatically Collected Information

We may collect information automatically when you use our website, including:

• IP address
• Browser type and device information
• Pages visited and time spent on the site
• Referral URLs

This data is collected using cookies, pixels, and similar tracking technologies.

2. How We Use Your Information

We use your information to:

• Respond to inquiries and appointment requests
• Provide dental and healthcare services
• Send appointment confirmations, reminders, and customer care communications
• Improve our website and services
• Comply with legal and regulatory obligations

If you have provided consent, we may use your phone number to send service-related and customer care SMS messages.

3. SMS Communications & Consent

By providing your phone number and opting in, you consent to receive SMS messages and calls from Springfield Smiles and Implants related to:

• Appointment reminders
• Patient communications
• Customer care and service updates

Message and calls frequency may vary. Message, call and data rates may apply. You may opt out at any time by replying STOP. For assistance, reply HELP.

4. How We Share Your Information

We do not sell your personal information.

We may share your information only as necessary to operate our practice and deliver services, including:

• With healthcare providers involved in your care
• With service providers who assist with website hosting, communications, analytics, and operations
• When required by law or legal process

SMS-Specific Data Sharing Disclosure

We will not share or sell your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign.

We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and other vendors who assist us in the delivery of text messages.

All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Your Privacy Rights

You have the right to:

• Request access to your personal information
• Request correction or deletion of your information
• Withdraw consent for communications at any time

To exercise these rights, please contact us using the information provided below.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance website functionality and user experience. You may control cookie settings through your browser preferences. Disabling cookies may affect website performance.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet is 100% secure.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

10. Contact Us

If you have questions about this Privacy Policy, contact:

Springfield Smiles and Implants
Website: https://www.springfieldsmilesandimplants.com
Phone: 413-482-4820